Privacy Policy

Effective Date: August 27, 2024

1. Introduction

Welcome to Cocoa Cafe Chattanooga! We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website https://cocoacafecha.org/ (the “Website”) and interact with our services.

2. Information We Collect

We may collect and process the following types of information:

  • Personal Identification Information: This may include your name, email address, phone number, and any other details you provide when contacting us, signing up for our newsletter, or registering for events.
  • Payment Information: If you make purchases or donations through our Website, we may collect payment details such as credit card numbers or other financial information. We use secure third-party payment processors, and we do not store your payment information.
  • Technical Information: This includes your IP address, browser type, operating system, device information, and information about how you use our Website. We may use cookies and similar technologies to collect this information.
  • Usage Data: We collect information about your interactions with our Website, such as the pages you visit, the time spent on those pages, and the links you click.

3. How We Use Your Information

We use your information for the following purposes:

  • To Provide Services: To respond to your inquiries, process your orders, and deliver the services or products you request.
  • To Improve Our Website: To analyze and improve the functionality of our Website, and to personalize your experience.
  • To Communicate with You: To send you updates, newsletters, marketing materials, and other information that may be of interest to you. You can opt out of receiving these communications at any time.
  • For Legal and Security Purposes: To comply with legal obligations, enforce our terms and conditions, and protect the rights, property, or safety of Cocoa Cafe Chattanooga, our customers, or others.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service Providers: Third-party vendors who help us operate our Website, conduct our business, or provide services to you. These vendors are contractually obligated to keep your information confidential and use it only for the purposes we specify.
  • Legal Compliance: We may disclose your information if required by law or in response to a legal process, such as a court order or subpoena.

5. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no Internet transmission or electronic storage method is 100% secure, so we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information.
  • Object to or restrict the processing of your information.
  • Withdraw consent to the processing of your information.
  • Complain with a data protection authority.

To exercise any of these rights, please contact us at [insert contact email].

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our Website. You can control cookie settings through your browser preferences. Please note that disabling cookies may affect the functionality of our Website.

8. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our Website with an updated effective date. Your continued use of the Website after any changes constitute your acceptance of the new policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Cocoa Cafe Chattanooga
618 West 38th Street Chattanooga, TN
Email: thenetresourcefoundation@gmail.com